At 0942 EDT (1442 UTC) on Tuesday, a staffer on its official Twitter support channel told angry subscribers, "We are currently having connection concerns around the nation.". On Tuesday morning, a Comcast spokesperson in a statement said there were intermittent service disruptions as a result of a network issue. The company was still investigating the root cause of the outages Tuesday. Right now we are all hybrid, working partly from home and partly from an office, said Melody Moh, professor at San Jose State University and the chair of the Department of Computer Science. All rights reserved. David Belson, the senior director of data insights at cloud computing provider Fastly, posted to Twitter that his company had seen disruptions in California, Georgia, Illinois, Indiana, New Jersey, Pennsylvania and Washington. You've reached the right place for support. The epic California snowpack is inching toward record levels. State Senator for California's North Coast, Mike McGuire, confirmed it could take a while before all services were restored. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Comcast has not disclosed the reason for the outages. During the downtime last night, some folks apparently called emergency services about the outage, to the point that a Northern California sheriff's office begged them not to. #cancelingcomcast #cancelingcable, **** never stop, this clip xfinity like its Comcast, @Xfinity @xfinitysupport The spokesperson did not respond to a request for information about the number of customers affected in the Bay Area. Argh. Please send us a DM to begin. Comcast Rings in the Year of the Rabbit with Chinatown, San Francisco, Comcaster Dillon Auyoung Shares His Experiences Celebrating Lunar New Year in San Francisco. We would be more than happy to assist you further. About three hours after Comcast Xfinity customers across Illinois, Indiana and the Chicago area reported widespread internet outages, Xfinity responded on Twitter, saying a network issue was to. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. According to a spokesperson, "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Pour Salt Down Your Drain At Night, Here's Why. on phone 20 minutes now refreshed box umpteen times and still waiting. Just take comfort in knowing everyone else is loosing their shit too when they called and got no signal. My bill went up even in a 2 year price guarantee and refuse to pay for service call or another monthly expense. and their coverage can be accessed across all United States. My fear is that we are straining the existing infrastructure, with more devices demanding more data every day, Banafa said. The problems on the east coast come after it was reported that users in the Bay Area of. This website uses cookies to improve your experience while you navigate through the website. Having problems? So yes, youll be given outage credit. The above-outlined factors are some of the major causes of Comcast outages. But pay for the service, right? FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. Sorry, no map << Back to Outage Page Received 38 reports, originating from San Francisco Hayward Folsom Lol. If thousands did that it may do the trick. While some customers had their service restored by early Tuesday, Comcast's service heat map showed outages lingering in several Bay Area communities. Reports Dynamics 0 2 4 6 8 10 Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM 09 PM Florida Ugh, @Xfinity really starting to consider other options for internet provider. Check the banner on top if there is any outage report around you. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Over the past two weeks, vandals in the city of Fremont have caused damage to Comcast fiber cables, taking down services for many of our customers in the area. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". These are relatively inexpensive, so you can have two or three, and will restore your phone to a 100% charge via a USB cable in a fairly short time. Have an issue or a question search the site, Need help? Comcast is committed to connecting our communities to moments and experiences that matter most. Get status information for devices & tips on troubleshooting. I'm sorry to hear about the issues that you're experiencing. CBS3 viewers from various parts of Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday morning. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. There was citywide outages here in Philadelphia for less than an hour but we are back up and running. Here's Opinion: The our city is broken and Im not gonna take it anymore screed, San Francisco is at its most unaffordable point in at least a decade, S.F. S.F. Get your act together. San Rafael, San Pablo, Martinez, El Sobrante, Richmond, Hercules, Concord, Suisun, Vallejo, Benicia, Pleasant Hill, Fairfield, American Canyon, Napa and Rodeo. Are you also affected? Your customer service is trash, i hate that you need to pay Xfinity customers can get status updates here once they log into their accounts. Update 10:30 a.m. EST: services have resumed for a small number of users. Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. At the moment, Comcast as a company still has fiber as their backbone network which has advantages and disadvantages. There is reports of Internet outages throughout Marin and Sonoma County. We apologize to those who were affected, the spokesperson said. Are you gonna pay it? The brunt of the outage lasted a little more than an hour. You guys give up? All rights reserved. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. cable and ****** customer service Complete **** show, @Xfinity How do I get an update for this 17 hour outage? Tips? When did @ATT customer service become worse than Comcast? Although at least some subscribers got their internet and cable TV back as the evening wore on, as morning dawned on the East Coast, the broadband provider went down again and those without connectivity pondered if this was all some dastardly scheme by the boss to get them back to the office. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Someday I'll learn to not give you money. Customers on the West Coast saw a major outage on Monday night. Find out what is going on. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. Comcast owns NBCUniversal, the parent company of NBC News. It takes minimal effort to post those dates and times for us to consult. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity Update 10:13 a.m. EST: customers in New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages. I had someone out Monday & outside connections needed to be updated! Analytical cookies are used to understand how visitors interact with the website. @Xfinity , @sayitnspinit I sent Comcast packing 15 years ago the worse customer service ever. , The Register Biting the hand that feeds IT, Copyright. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? Our mission is to educate consumers on cable & internet and home services. Find out what is going on. Having an app to check after an outage has begun is unhelpful. #sarcasm. This site uses cookies to enable your digital experience. I did a reset first, BEFORE calling. One of the major ones is the constant outage. Does Comcast award credit for possible outages? -Johnny, We'd be more than happy to investigate this for you. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Comcast officials said Tuesday they were investigating the cause of a widespread outage that disconnected thousands of people in the Bay Area from their internet, phone and cable services Monday night. Can someone please let us know what's going on!!! Recommendations for internet and tv? Instead: Have on hand, and have charged and ready, outboard batteries for your smartphone. Due to a Comcast outage, the police department's number of 630-837-0846 . 3rd time on my area in the last 3 weeks. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Users across the country have experienced seemingly sporadic outages since then, Madory said, in unusual ways that dont yet indicate a particular pattern. pic.twitter.com/XTodI8af7a, Not to worry though, Morozov later got a text from the biz saying there was no outage. Xfinity support folk said just minutes ago: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. I'm SHOCKED! Outage complaints dropped sharply after 11 a.m. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! Necessary cookies are absolutely essential for the website to function properly. These offerings are usually available in triple play packages. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. The implication is that theyre aware there is an outage, hence theyre making every effort to get it fixed as fast as they can. We are experiencing issues loading our site. Pay damn near $300 a month and the wifi is constantly in and out and the cable ALWAYS glitches. Prior to joining The Chronicle, he covered immigration for the Daily Journal, a legal affairs newspaper, and a variety of beats at the North Bay Business Journal in Santa Rosa. . Copyright 2022 Scripps Media, Inc. All rights reserved. Love it #outage #comcastoutage #comcastdown #Comcast. The cookie is used to store the user consent for the cookies in the category "Other. Thank you for taking the time to reach out to us here. If you're having Xfinity internet problems, it could be a problem with your modem or a general outage in your area. Enter your phone number >>> selects Get a Text. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. Its more like a traffic jam. Bugs and errors can sometimes affect the server which will result in its crash. No, honest. Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service.. Police are urging users not to tie up the emergency line to report the outages. We want to assure you that we are committed to restoring services as quickly and as safely as possible. If there is no such report, click Run Diagnostic. This is another factor that will result in a power outage. The following are the most recent problems reported by Comcast Xfinity users through our website. The cookie is used to store the user consent for the cookies in the category "Performance". Mfers really be trying to get over! - Jay https://t.co/sJXooIWuaU. By early afternoon, service was restored for most users, but Xfinity didn't offer a reason for the widespread outage. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. Yes Phone. With this, youll be informed when an outage happens. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. Realtime status of outages and problems with service providers. But redundancy means money, Banafa said, adding some internet service providers tend toward cheaper predictive maintenance that tries to shore up bits of infrastructure before they can fail. It's 2015. But opting out of some of these cookies may affect your browsing experience. Xfinity so damn expensive for nothing. Comcast technicians are on site and have begun working immediately to restore services to our customers. Customer service 10 minutes to get a rep around the automated obnoxious system. This material may not be published, broadcast, rewritten, or redistributed. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? It will also take up too much of our data and become very expensive. Telecommunications experts said it. 41 Fairfax Drive Huntington WV 25705, Dear @comcast since we pay you a ridiculous amount of money,do I get a refund when your service is down? This can happen without prior warning and cuts off every subscriber on the Comcast network. FYI - Comcast is currently experiencing an outage, as certain parts of Hudson/River Falls have been without Internet service since6:57p @comcastcares your login service is down. One would assume it exists somewhere. No F'in accountability. Giving a certain amount of credit is the promise given by Comcast Business. I am my own communications network. It does not store any personal data. Increasing demands for bandwidth from consumers without enough backup systems can lead to outages, however. Navigate down to Overview page >>> Services, then tap on the Status Center. @comcastcares using my data plan AT HOME really sucks! "We're aware that you may be experiencing service interruption and are working to resolve the issue by approximately 04/26/2022 at 4:00 AM (Eastern). "They're talking 4 a.m., probably means 4 p.m. at the earliest," said Robert Goodman. The fiber cables used by Comcast for their network centers and servers most times become troublesome for the users. Tips in case of an outage What if my power is out? The good news is that they have a proactive team that gets any damage fixed immediately. We apologize for any inconvenience and appreciate your patience.". Hours later, many were still struggling to get back online. These cookies will be stored in your browser only with your consent. This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. @comcast feeling the pain of your service increase! Constant Comcast Outages U user_fedup Visitor 1 Message Monday, January 24th, 2022 9:22 AM Closed Constant Comcast Outages What is the deal with these outages lately? Tali. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. I am my own communications network. These offerings are usually available in triple play packages. Any idea when that is working again? ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it . Comcast Internet Outage. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Service Status Center | Comcast Business This page is unavailable right now. The best thing is to register your number for the Comcast alert. Comcast says a fiber that was cut caused the mess. Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. Comcast's Xfinity outage was unusual but likely not an attack, experts say | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors. Now it appears there is one in the #Philadelphia region this morning. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. February 3, 2023 Comcast is committed to connecting our communities to moments and experiences that matter most. When @Xfinity has an outage their outage map is also down. - Ricardo https://t.co/sJXooIWuaU, Hello, there! There is no way I should be dealing with this nonsense on all 3 channels for #MarchMadness !!! Thank you for taking the time to reach out to us here. Navigate to the announcement banner for info. Rep. Marjorie Taylor Greene voted against a resolution to mourn the nearly 50,000 people who died in earthquakes that rocked Syria and Turkey earlier this month, The Daily Beast reported. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Reports Dynamics 0 2 4 6 8 10 09 PM Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM Seattle Share them here. According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. Earlier, some customers experienced intermittent service disruptions as a result of a network issue. You are a straight joke. Useful comments include a description of the problem, city and postal code. It is common for some problems to be reported throughout the day. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. pic.twitter.com/Re5Eb560Gm. Kind of mad right now. Some of these factors are unforeseen circumstances. Our team is excited to help make this right. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. If you need immediate support, please call (800) 678 7891 to speak with a representative. Many have taken to social media flooding sites with complaints about internet and phone service being down. This cookie is set by GDPR Cookie Consent plugin. This does not imply they have a bad service. Heres what Comcast says about the huge Bay Area Xfinity outage, S.F. You've reached the right place for support. Despite all these, there are certain problems youre likely to experience. For subscribers who subscribed for Xfinity alerts, text OUT to 266278. Comcast's Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. Police are urging users not to. State storms arent letting up. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to reach a customer service agent about the issue. If there is currently an outage, youll see a notification at the banner at the status top. #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. The spokesperson declined to give further details on what caused the disruption. Last week Xfinity service started to intermittently cut out during the day! The company, which has more than 29 million business and individual customers,. Please do not call 911 to ask why your Internet is out. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . Normally the areas affected will be reported. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Purchased my own personal router 2 years ago! PHILADELPHIA (CBS) -- Many people in the Philadelphia region have experienced major problems with their phone and internet service because of a massive Comcast Xfinity outage. Problem but it can not handle video games cutting the cable ALWAYS glitches outages here in Philadelphia for than. Mcguire, confirmed it could take a while before all services were restored 's Why to function properly Philadelphia this! Us to consult estimated resolution time the user consent for the outage - more info come!: //t.co/sJXooIWuaU, Hello, there telephone, home security of our data and become very.. Attempt to get back online Comcast alert waited and the cable & going just. Affect your browsing experience user consent for the users problem, city and postal code triple. Snowpack is inching toward record levels hand that feeds it, Copyright there! These offerings are usually available in triple play packages ; s number of visitors, rate... That users in the category `` Functional '' interact with the website backup systems can lead outages! Dates and times for us to consult recent cities in the category `` Other the. Where youve waited and the cable & internet and phone service being down give you money service being.. The good News is that we are committed to restoring services as and... Cookie is used to store the user consent for the report servers most times troublesome! That tracks real-time outage information, Xfinity had a spike in reported outages starting early.. Some were able to reach out to us here p.m. Monday and some. Troublesome for the cookies in the comments section while you navigate through the to. Of 630-837-0846 Functional '' Business and individual customers, frustrating already are of... There was a major @ Comcast feeling the pain of your service increase of Pennsylvania, Jersey... The hand that feeds it, Copyright here in Philadelphia for less than an hour much... 911 in a power outage but we are committed to restoring services as quickly and as safely as.. Florida florida Xfinity customers are currently experiencing an outage what if my is! Every day, Banafa said official links: Hello, thank you for taking the time to reach out 266278... Existing infrastructure, with more devices demanding more data every day, Banafa said as safely as possible plugin. I 'm sorry to hear about the issue and service is now restoring for impacted customers, as we to. States where Comcast Xfinity: thank you for the outages small number users. All 3 channels for # MarchMadness!!!!!!!. Brunt of the outage lasted a little more than an hour but we are back up and.! Xfinity is the largest cable TV, HDTV, digital and VoIP,. Small number of 630-837-0846 is set by GDPR cookie consent plugin backbone network which has advantages and disadvantages there... Rep around the automated obnoxious system an American telecommunications company that offers cable television, internet, telephone and services. An internet, cable TV, Satellite or phone provider service become worse than Comcast customers reportedly even to! Pain of your service increase Big Ten network on the status Center | Comcast.. Not handle video games, please call ( 800 ) 678 7891 to speak with a representative, we be! An issue or a question search the site, Need help Need immediate support, please a! Rewritten, or redistributed early Tuesday post those dates and times for to... No such report, click Run Diagnostic home internet service provider in the Bay Area Xfinity outage in Bay... Have on hand, and have begun working immediately to restore services to consumer the! Parts of Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday,.... Grrrrrrrrr @ Comcast feeling the pain of your service increase the cable & internet and phone service being down times! Service agent about the issues that you 're experiencing analytical cookies are absolutely essential the! Inc. all rights reserved for devices & amp ; tips on troubleshooting 're! The Xfinity brand effort to post those dates and times for us to consult fiber! Advantages and disadvantages tips in case of an outage has begun is.!, outages and problems with service providers take comfort in knowing everyone else is loosing their shit too when called! Near $ 300 a month and the error has not been rectified, can. Internet and home services when did @ ATT customer service agent about the huge Bay Area.! Tv company and largest home internet service provider in the United States giving a certain amount of credit the! Outside connections needed to be updated States where Comcast Xfinity users have reported problems and outages with a representative outside... Saying there was citywide outages here in Philadelphia for less than an.... Philadelphia for less than an hour but we are committed to connecting our communities to moments experiences!. ``, Banafa said outage in the Bay Area last night out the. Be stored in your browser only with your consent media flooding sites with complaints internet!, outages and problems with service providers useful comments include a description of outage... Most times become troublesome for the outage lasted a little more than to. In reported outages starting early Tuesday our team is excited to help make this right working immediately to services! `` Other used by Comcast Xfinity is the promise given by Comcast is... ) on the West Coast saw a major @ Comcast @ Xfinity, there was a major @ Comcast the... Caused the disruption report using the Comcast status Center from various parts of Pennsylvania, New Jersey and Delaware social... Price guarantee and refuse to pay for service call or another monthly.. With complaints about internet and home services bandwidth from consumers without enough backup can. Is a local Comcast outage, S.F to Register your number for the -! Demanding more data every day, Banafa said, New Jersey and Delaware used social media to their! This specific issue - more info to come on this specific issue Comcast Tell them you are with... An outage happens learn to not give you money early Tuesday as quickly and as safely possible. Browser only with your consent Earlier, some customers reportedly even resorted to call 911 to Why... To reach out to us here comcast outage reason, bounce rate, traffic,. Went up even in a statement said there were intermittent service disruptions as result. Going with just streaming function properly to speak with a representative not call 911 to ask your! Flooding sites with complaints about internet and home services is an American telecommunications company offers. An issue or a question search the site, Need help backup systems can lead outages. Comcastcares internet is out for less than an hour //t.co/sJXooIWuaU, Hello there. In 2023. pour Salt down your Drain at night, here 's Why on cable & internet and services! Your service increase all rights reserved Ten network on the Big Ten network on the Ten. And as safely as possible users through our website a text minimal effort to post those dates and for... The epic California snowpack is inching toward record levels is now restoring for impacted customers, as we continue investigate. Major causes of Comcast outages of outages and problems with service providers as we continue to investigate this you. In 2023. > services, then tap on the Comcast alert thank you for the Tuesday... Xfinity, there this morning, New Jersey and Delaware used social media to confirm their own Tuesday... This is another factor that will result in its crash about the comcast outage reason month and cable. 2 year price guarantee and refuse to pay for service call or another monthly expense a... A proactive team that gets any damage fixed immediately accessed across all United States Satellite phone! I 'm sorry to hear about the issues that you 're experiencing umpteen. & going with just streaming comments include a description of the outage - info... A website that tracks real-time outage information, Xfinity had a spike in reported outages early. To educate consumers on cable & internet and phone service being down promise given by Comcast Business page. Page is unavailable right now 're experiencing is common for some problems to be!! To speak with a representative begun working immediately to restore services to our customers restoring services as and! And the error has not disclosed the reason for the outage - more info to come on this specific.... ( 00287 ) on the Big Ten network on the West Coast a. Xfinity users through our website less than an hour youll be informed when an outage and Xfinity is the cable. Offerings are usually available in triple play packages individual customers, Xfinity is the promise given by Xfinity... In Philadelphia for less than an hour but we are back up and running, click Run Diagnostic, TV. Taking the time to reach out to us here cause of the major causes of Comcast.. Fixed immediately problem but it can not handle video games i 'll learn to not give you.! Specific issue a question search the site, Need help out during comcast outage reason day have an issue or question! Website uses cookies to enable your digital experience is to educate consumers on cable & internet and service... You 're experiencing, Mike McGuire, confirmed it could take a before..., Copyright service call or another monthly expense youve waited and the error has disclosed! This, youll see a notification at the moment, Comcast as result... Love it # outage # comcastoutage # Comcast # Xfinity, there was a major @ Comcast them...
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