partnership for public service bias

And the October 2022 Blueprint for an AI Bill of Rights released by the Biden administration outlines principles that seek to protect the public in their interactions with automated systems. We work across administrations to help transform the way government operates by increasing collaboration, accountability, efficiency and innovation. As noted in our introductory brief, women are underrepresented in the Senior Executive Servicethe highest level of our governments career workforce. For example, the U.S. Agency for International Developments Artificial Intelligence Action Plan and the University of Californias Responsible Artificial Intelligence report lay out standards and recommendations for future action to promote responsible AI use. Figure 4. Responsible artificial intelligence frameworks posit that organizations should only use AI in ways that minimize negative impacts on society and individuals. To complement our quantitative data and better understand these trends, we used sentiment analysis to analyze one open-ended question on our 360 assessment: What is one behavior or practice this person could adopt to be a more effective leader?. The top three most used adjectives to describe leaders in our sample were intelligent, trustworthy and hardworking. X2 (6, N = 12,792) =24.76, p = .05.22. Academy of Management Journal 40.3 (1997): 603-625. The adjective hardworking was used significantly less for men of diverse racial and ethnic backgrounds than for any other group. White men, on the other hand, were described as intelligent the most, suggesting that long-since debunked theories of intelligence based on race continue to shape perceptions of government leaders.25, Uncovering how these stereotypesand other racial and ethnic stereotypespersist in the federal government is crucial, as they not only affect performance appraisals by others, but can also have detrimental effects on performance if the leader believes them.2627, Researchers have documented the phenomenon of individuals rating leaders from similar racial and ethnic backgrounds more favorably than individuals from different backgrounds.28 Additionally, if the leader is in a role that aligns with stereotypes for leadership skills necessary to be successful, that leader will be rated higher.29. The Partnership for Public Service is committed to building a culture of inclusion. For example, if an AI tool decides an applicant is likely a fraud risk and denies a benefit, do they have the ability to see that result and its accompanying confidence metrics and contest that result? asked Ariga. The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. In brief. Washington, DC 21d. The Partnership will review applications on a rolling basis and send you an email notifying you of your acceptance status within a week after the application deadline, if not earlier. Although the work of these American heroes might be less visible than athletes, actors and musicians, their efforts have a tremendous impact on our lives. Much of the story of American history reflects a slow but steady march from racial oppression to high acceptance and tolerance, including the election of a Black man to the presidency. Building a better government requires a comprehensive approach that tackles numerous challenges simultaneously. #block-googletagmanagerheader .field { padding-bottom:0 !important; } I am just beginning to see that connection [between data quality and readiness for AI] happen in a meaningful operational way in state and local governments, said Takai of the Center for Digital Government. Like other research, our analysis supports the need to not just focus on gender when seeking to understand this experience, but to also explore how other social identitiesespecially raceinfluence the social perception of women leaders in government.2. Work with ODEP to provide expertise on key industry issues as they pertain to the employment of people with disabilities. As a nonprofit, nonpartisan organization, the Partnership is uniquely positioned to lead the charge to . Furthermore, using qualitative data, we also found that gender bias persists in the federal workplace against both diverse groups of women and white women. In total, over 15,000 individuals used the 360 assessment tool between December 2020 and April 2022. When DEI is optimized, everyone is encouraged and feels safe in bringing their . However, public service leaders should focus on providing transparency in a way that is meaningful for the public, rather than providing technical information that is likely to create more confusion. 2023 Partnership for Public Service. Suite 600 In their current form, AI tools are most well-suited for specific tasks that involve clear parametersfor example, identifying whether an X-ray shows a broken bone. collaboration, critical thinking (in place of bias), agility and continuous learning. Each session is three hours long and held from 9:00 a.m. 12:00 p.m. EDT/EST. Suite 600 This research brief from the Partnership for Public Service and Microsoft examines how principles of responsible artificial intelligence can apply to government service delivery and offers recommendations and considerations that non-technical government leaders should take into account as they decide whether and how to incorporate AI tools into their services. "Redeeming leadership: An anti-racist feminist intervention." Theinformationalsoprovideshistorical comparisons to the previous administrationandillustrations of thedatathat revealkey confirmation and nomination trends. Roadmap for Renewing our Federal Government, Best Places to Work in the Federal Government, Responsible Artificial Intelligence report, Bit by Bit: How governments used technology to move the mission forward during COVID-19, Into the Storm: Using Artificial Intelligence to Improve Californias Disaster Resilience, More than Meets AI II: Building Trust, Managing Risk, 1. However, some organizations are addressing questions of AI and data quality separately rather than as intertwined considerations. High-quality data is fundamental to successful and responsible artificial intelligence tools. Can I reapply if I am not accepted into the program? (202) 7752756. When using artificial intelligence tools for service delivery, governments must be transparent with the public about why and how these tools are being used. We celebrate, honor and recognize exceptional public servants to illustrate the many ways they protect our health, safety and well-being, to reignite public trust in government and highlight the critical role it plays in our democracy, and to inspire people to join the federal workforce. The Partnership teams up with federal agencies and other stakeholders to make our government more effective and efficient. The International Encyclopedia of Anthropology (2018): 1-4. This is an important finding, as we have discussed previously that more alignment of self- versus others ratings may indicate greater self-awareness and can be a predictor of strong performance and career advancement. For more than 20 years, we have helped make this . ThePartnership for Public Serviceis a nonprofit, nonpartisan organization, whose mission is to build a better government and a stronger democracy. Government Accountability Office, Artificial Intelligence: An Accountability Framework for Federal Agencies and Other Entities, June 2021, 48. In this brief, we examine how racial and ethnic identity intersect with gender to affect federal leaders workplace experience. Although they highlight many of the same principles, each of these frameworks addresses specific considerations for how to achieve responsible artificial intelligence in a particular contextfor example, in the medical or legal fields. Learn more, The Public Service Leadership Institute brings together our many efforts to strengthen public service leadership. Stier has been married twice. Forgotten password. Although these agencies represent a small fraction of those that improved, others can apply these successes to create a better employee experience. The Human Resources Department's mission is to support our customers in accomplishing their missions by attracting and retaining a highly skilled and diversified workforce that is compensated and rewarded for its effort in an equitable, safe and responsible work environment. Listen in, Our Best Places to Work in the Federal Government Rankings are the authoritative rating of employee engagement in government. At Microsoft we are committed to developing solutions that enable our government stakeholders to capitalize on opportunities at the accelerated pace required to deliver modern mission outcomes. While differences in scores are to be expected from leader to leader, it is also possible that structural or systemic factors may affect how leaders in specific demographic categories are evaluated in the workplace. The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. Table 1. 12. Journal of Applied Psychology 95.5 (2010): 902. .manual-search ul.usa-list li {max-width:100%;} Read more, Read our op-ed on how Congress can strengthen the nonpartisan civil service. By inspiring a new generation to servethats youand working with federal leaders to bring top talentyou again!into the workforce, we are transforming the way government works. Participants in our interviews and focus groups mentioned this consistently as one additional helpful tool, however, barriers can exist in those mentoring relationships32 and it may not address all the structural inequities that exist. Elizabeths favorite public servant is Carla Hayden, the first woman to be appointed Librarian of Congress and a strong advocate for open and equal access to public services. Program managers may have their heart set on improving their service delivery by incorporating an AI tool that has worked well in other contexts, or data scientists may be eager to implement an innovative prototype, but each group must heed concerns from the other when they arise. 4. Take, for instance, Gregory Robinson, who recently received a Partnership for Public Service Samuel J. Heyman Service to America medal for overseeing the successful launch of the James Webb telescope after years of delays and cost overruns. At PAI, equity and inclusion are core values which we seek to promote among our Partner organizations, in our own work, and throughout the greater AI field, including in machine learning and other automated decision-making systems. A research report into the need, benefits and challenges for Public Service Mutuals to form partnerships as a route to growth and diversification. Provide expertise in developing information on the advancement of employment of people with disabilities and in communicating such information (e.g. Connecting individual 360 assessment scores with agency data, such as the. We also provide valuable training sessions and other custom employee engagement offerings to help agencies better support the federal workforce. Washington, DC 20005. Management in Education 32.4 (2018): 152-159. Historically, the common conception of what it means to be a leader has been built on characteristics typically associated with white men. Journal of Social Issues 75.2 (2019): 568-591. Various public sector organizations in the United States also have begun work on frameworks for responsible artificial intelligence use. Retrieved from, 2. White women were identified as hardworking the most in our sample. This trend also contradicts the underrepresentation of certain racial and ethnic groups in federal leadership roles by highlighting greater self-awareness and higher scores, overall, for these employees, which would suggest greater representation than present reality, based on skills and experience. These agencies are especially troubled. "Can an agentic Black woman get ahead? Whatever their level of experience, public sector organizations must put responsible AI principles at the center of their decision-making. Whether agencies are building their own AI systems or acquiring them from outside vendors, they should ensure they have sufficient expertise to evaluate and operate artificial intelligence tools. What is responsible artificial intelligence in the context of public services? Please note, many agencies have specific application guidelines for their employees. Women are underrepresented in federal leadership positions, making up just 27.3% of the U.S. Congress in 2021 1. and 39% of the Senior Executive Servicethe highest level of our government's career workforcein 2022.. This finding suggests that gender continues to affect the type of feedback leaders receive, which may hinder leadership development opportunities for women and help explain why they remain underrepresented in certain senior government roleseven while the number of white women in these roles has grown in recent years.3. Particularly when certain constituent characteristics are underrepresented in data or form a small portion of a services customer base, public service leaders should ensure that the data underpinning AI tools accounts for everyone who might interact with a service. The COPS-R (Candidate and Officer Personnel Survey - Revised), a 240-item test used in PPE, has 20 items specifically assessing for bias against minorities, women, the wealthy, and educated people. Generating research on, and effective responses to, the workforce challenges facing the federal government. Henne, Kathryn. . Moorosi, Pontso, Kay Fuller, and Elizabeth Reilly. Posted 9:17:25 PM. ORGANIZATIONThe Partnership for Public Service is a nonpartisan, nonprofit organization dedicatedSee this and similar jobs on LinkedIn. First, we found that, despite their underrepresentation in certain government leadership roles, federal employees with diverse racial and ethnic backgroundsfor example Black, African American, Asian American, Hispanic, Latino, Latinx and additional individualsscored higher than white employees on all the key competencies and subcompetencies. Our executive coaching team is dedicated to helping participants reach their leadership goals. Average scores on core values and key competencies for self and others ratings based on race and ethnicity. "Does diversity-valuing behavior result in diminished performance ratings for non-white and female leaders?." Our goal is to help the government earn the trust of its customers by meeting their needs and expectations. (202) 775-9111, A vision for the future and ideas for how to get there, Excellence in Government Fellows Spring 2023 Orientation, 2023 Internship Coordinator Consortium Q1 Meeting, Learn More About How Were Improving Government, Roadmap for Renewing our Federal Government, Best Places to Work in the Federal Government, Congratulations to the 2022 Samuel J. Heyman Service to America Medals honorees, Building a Culture of Innovation in Government, Advice to Incoming Agency Leaders From Those Who Have Been There, Key ingredients for a holistic customer experience, Why you should apply to the Mission Support Leadership Program, Foundations in Public Service Leadership Program. Many are former federal leaders from a wide variety of agencies, and all have extensive experience in executive leadership coaching, organizational development, and training and facilitation in the public sector. Benefits and challenges for Public Service Mutuals to form partnerships as a route to growth and.! Sector organizations must put responsible AI principles at the center of their decision-making Encyclopedia Anthropology... ( in place of bias ), agility and continuous learning and effective responses to, the Service. 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