The report is used to ensure proper diversity and equal opportunity throughout our workforceessentially a road map of Uber's US workforce at a . The commencement of grave crimes like rape and sexual assaults by its drivers are forcing the customers to opt for substitute safer online transport facility provider. This ethical framework can be said to be a driving force in Ubers case with stealing trade secrets. World news: Uber faces probe under U.S. bribery law justice looks at whether managers breached foreign corrupt practices act. Get your custom essay on, https://studydriver.com/ubers-ethical-and-legal-issues/, Legal and Ethical Issues in Online Counseling, An Examination of Legal, Ethical and Social Issues on Information Systems, (n.d.). Uber did not follow the precise terms of the agreement in relation to Safe Ride Fees. It has also courted controversy in most. An Examination of Uber's Responsibility to Their Drivers. Uber was accused of unscrupulous recruitment tactics. IntroductionThe present report majorly focuses on addressing the ethical issues faced by the managing body of Uber Company, and on providing some relevant and practical solutions to tackle them. Or they just settle the case with a few millions and then keep doing the same thing? After all, how does a driver learn about your need in the first place? Uber- Ethics & Legal Standards. You can find Ubers ethical position on its . Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phones GPS. Although eventually fired the coworker had previously harassed her and dealt with no consequences. There is an accountability factor with traditional, heavily-regulated cab services that does not seem to be the case with privately owned companies like Uber. Rapid growth saw Uber in 100 cities [], OReilly started as a part store in Missouri in 1957. The value of Uber continues to increase but with the success has come legal and ethical issues (Hartmans & McAlone, 2016). But as later things blew up, Uber quickly apologised for some of the managers actions, had female executives give positive testimonials on how good it is to work for this company, and examine workplace policies and procedures (Lussier, Hendon 2019). The technique Uber used was called Greyball. 3. Uber has been a major success story, reaching a valuation of $50bn after just five years. The law does not prevent simple teasing, offhand comments, or incidents that are not very serious but if it becomes frequent and severe enough to form a hostile environment in the workspace it becomes illegal (EEOC, n.d.). The charges of sexual assaults on the passengers have been condemned upon a lot of Uber drivers as mentioned by a report in the New York Times. Drivers SecurityThe cases of assault on drivers have also been reported frequently like the cases of assault on passengers. Gradesfixer , The Ethical Issues Surrounding the Uber Company., The Ethical Issues Surrounding the Uber Company [Internet]. What has Uber done about this? Operating in 58 countries, it is valued over 60 billion dollars. our extensive database of written samples to find the inspiration or research youre looking Copyright 20102023, The Conversation US, Inc. Amazon beats the competition by limiting its overheads. The fact that people are engaged poses the most significant issue. Some of Ubers managers have also been accused with stepping on others, and even with sexual harassment. For customers that travel to different cities frequently, Ubers scale gives them a clear edge. Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 "a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phone's GPS. (The issue would be average pay, not that a driver will necessarily get the minimum wage for every hour they do Uber-related driving.) It is better to have people from different backgrounds look at the problem and come up with different solutions because of their different thinking. Case study of Uber. Technology Policy Institute, 22, 1-21. Not a whole lot. Uber officials seem to tell the public what they want to hear and then turn a blind eye to it. Uber, unfortunately, is also guilty of breaching a contract. Many of her complaints went ignored, according to Ms. Avendano a coworker was making rumors about her saying that the only reason she acquired the job was because she had slept with someone. Start your subscription - find out more The rising report all over the countries also reveals that most of the employees in Uber are practising unethical behaviour. The incident was being video-taped by the bystanders, which later went viral on social media platforms. reserved. Melvin Meads, my high school band director, used to tell me, "Straighten up and fly right!," after I acted up. The malicious intend towards competitive companies like ordering and cancelling the rides through bogus accounts should be terminated by the leadership of Uber Company. In 1978, OReilly became a [], For many years, IPCC is generally known for its role of providing reports that serve as internationally accepted authority due to them having the agreement of leading climate scientists and the consensus of the concerned [], Costco Wholesale is the nations second largest retailer and owes its success to their strategy of being thrifty, economical, investing in their employees and separating themselves from their competitors with good moral ethical [], Costco's adopts a business model that is based on a best-cost strategy. Should Uber ultimately fail, it would open up the possibility of a taxi company fit for the 21st century. As per the news report from London, an Uber driver was arrested on the charges of sexual assault since he asked the customer to perform oral sex. (2018, October 16). Ethics Issues: Uber is a great company that provides a variety of services. But there are two important differences between the God-view tool and what law enforcement officials do. Uber in the United States has been accused with not adhering to anti-discrimination laws, having predominantly white male employees and a company culture of pushing (too) hard for good performance. However, in providing a vast service Uber has encounter many ethical issues. It is extremely important for corporations to be as ethical and legal in all of their actions as possible. While shops have used economies of scale to operate first nationally, then internationally, for over a century, taxi companies have remained highly localised. This was not the only occurrence of sexual harassment, according to Ms. Avendano other coworkers made sexual advances toward her, making unappropriated comments, and although various complaints by Avendano were made, the Human Resources department refused to take the adequate steps to prevent the harassment (Wakabayashi, 2018). There are many reasons why diversity matters. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. The safe ride fee is something Uber implemented in 2014 to finance their safety program. The engine of Ubers growth to date has been the US$11.5 billion it has raised from banks and investors. Uber Eats. For many, Uber is a sure thing. The biggest issues Uber faces include legal action because drivers are not licensed, rider and driver safety, protection and security of customer and driver information, and a lack of adequate insurance coverage. Susan Fowler, also a former engineer, accused her direct supervisor of sexually harassing her. Uber is the taxi app that has taken big cities by storm. Another report from California which came earlier on the third of November 2015, an Uber driver had been allegedly attacked by a drunken client on the weekend. paper. However, purposely sabotaging other ride sharing companies and turning a blind eye to numerous rape and sexual assault allegations are beyond terribly unethical and untrustworthy. (2016). Delivery riders for Deliveroo, Uber Eats and Foodora staged a protest in Sydney last year, claiming to earn as little as $6 p/hrless than a third of the Australian minimum wage. Basically they utilize low-cost provider approach which consolidates that with making quality for the different partners by concentrating on incredible [], One of the most genius ways people are influenced to purchase an item or service is the common everyday magazine advertisement. Senator Al Franken (D-Minn.), sent Uber CEO Travis Kalanick a letter accusing the company of a "troubling disregard for customer privacy." Not only does Uber not avoid these costs, its model actually introduces new ones. Second, and more crucially, we know we're being watched when we go out for a stroll or a bite to eat. A month after the allegations, Uber released its diversity report, which concluded that most employees were male (female discrimination), and half of the employees were white (violating the Four-Fifth rule). By continuing, you agree to our Terms and Conditions. Uber has not addressed this issue, as far as I can determine, but perhaps that's not surprising. All subjectsAllied HealthCardiology & Cardiovascular MedicineDentistryEmergency Medicine & Critical CareEndocrinology & MetabolismEnvironmental ScienceGeneral MedicineGeriatricsInfectious DiseasesMedico-legalNeurologyNursingNutritionObstetrics & GynecologyOncologyOrthopaedics & Sports MedicineOtolaryngologyPalliative Medicine & Chronic These norms are: "We build globally, we live locally;" "We are customer obsessed;" "We celebrate differences;" "We act like owners;" "We persevere;" "We believe in the power of grit;" "We value ideas over hierarchy;" and "We make big bold bets." 450+ experts on 30 subjects ready to help you just now, Uber entered the Chinese market in 2014 and from the very beginning tried to make a mark in the most populous country in the world by investing around 1 billion dollars per year. It is not that Uber is incapable of such ethical measures. When was the last time you heard of a registered cab driver doing that? Ingrid Avendano was a former engineer at Uber. The denials were a result of her reports of misconduct to the company. Uber has engaged for the past four years in a program that is used to deceive the authorities in countries and cities where UberX, Ubers low-cost service, is banned or resisted. Lussier, R. N., & Hendon, J. R. (2019). Uber's tracking device is merely a way to advance its business interests. By solving these breaches in privacy, urban ethical issues could be attended to very effectively. This technique of Greyball could be considered a violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act (In, 2017). Following TfLs decision to withdraw Ubers license to operate in London, there has been a widespread picking over of the ride-hailing apps recent history and speculation about its future. The competitive effects of sharing economy: how is Uber changing taxis. Write an article and join a growing community of more than 160,300 academics and researchers from 4,571 institutions. But CEO Kalanick's response suggested lax leadership. Taxi regulation in the age of Uber. ETHICAL ISSUES. Ethical Challenges faced by Uber. Of Uber's eight new cultural norms, all but one have some desired behaviors identified. Waymo claimed that before Levandowski left his job at Google, he downloaded 14,000 files that pertained to self-driving car technology. The major complaints regarding the company which is frequently raised in media are related to safety hazards for the society which is being focused specifically in this report so that effective measures can be taken to enhance the goodwill and reputation of the company. Type of company where women can sleep their way to the top Is what Ingrid Avendano had to say about Uber. This led to a four-month investigation and pressure . Sexual Harassment was not the only specific law that applies to Uber. Unethically Poaching down the drivers of the competitor company. The change followed a separate decision to reduce gross rates in major cities as part of a price war with rival Lyft. Uber Is In Dire Need of Ethical Leadership. However, sometimes brands suffer with making an incorrect choice and have to face those consequences. Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. There were instances, like the one in South Korea and France, where Uber violated transportation laws. As Andrew Keen suggested Thursday on CNN.com, if Kalanick really meant what he said, he would have suspended or fired Michael for those remarks. Below, we will examine Susan Fowlers case, who was an employee at Uber and claimed that her supervisor sexually harassed her and other women at the company. I can help you save hours on your homework. According to Velasquez (2013), moral responsibility allows organizations to focus on practices that consider quality engagement with all the stakeholders in the industry. The acts and attitude of Travis Kalanick were absolutely against the traits of an ethical leader. Uber's disadvantages include its surge pricing and the negative effects of replacing steady jobs with gig work . The footage of this video also went viral, and the person had to lose his job from the designation of corporate manager in Taco Bell company (Glss, 2016). Uber was founded in San Francisco in 2009 and has since expanded their . Another ride sharing company, Lyft, got the brunt of Ubers sabotaging techniques. If it fails to achieve near monopoly status and has to continue to compete against local firms, in my view it has little hope of ever repaying its investors. Uber Ethical Trust Issues Analysis - Report Added on - 2022-04-18 Back in 2016, some intruders hacked the data of third parties who were monitoring and handling the data of Uber drivers. From only 29.95 for 12 months web access and the print magazine. Therefore, this paper will examine Uber business practices and provide a report on the ethical conduct of former CEO Travis Kalanick in his daily work activities. And it shouldnt be this way. Basically they claim that the data is misleading and how the system can count it as a sexual assault complaint if some ones says Uber raped my wallet. A woman was raped by her Uber driver in India and the CEO Travis Kalanick doesnt do much about it and explains how its just a growing pain (Linshi). Disruptive change in taxi business: The case of Uber. Get your custom essay from professional writers. Related: Taxi rival bills itself as 'non a-hole' Uber. In Proceedings of the 2017 CHI conference on human factors in computing systems (pp. Your time is important. The unethical approach of employeesIf the management of Uber Company wants to sustain the business for a longer period, then the appropriate practice of ethical behaviour should be encouraged among its employees. In November, a New York court dismissed Uber's lawsuit challenging a city law limiting the number of licenses for ride-hailing services. The operational part of the company reveals that it has never given proper support to the drivers at the time of distress. Through all the legal and ethical issues Uber has had, it is still a tremendous success. A wealth of data at your fingertips. Retrieved March 1, 2023 , from https://studydriver.com/ubers-ethical-and-legal-issues/, Get in touch with our top writers for a non-plagiarized essays written to satisfy your needs. After this analysis Ubers credibility has been shot in my opinion. Masyarakat, Kebudayaan dan Politik, 30(4), 333-343. Retrieved from FindLaw: https://corporate.findlaw.com/intellectual-property/patent-law-you-can-use-part-1.html, (n.d.). There have been no specific parameters or guidelines mentioned by the company to become an Uber driver. Retrieved from https://www.eeoc.gov/laws/types/sexual_harassment.cfm, EEOC. Professional self-employment, new power and the sharing economy: Some cautionary tales from Uber. According to the U.S. There should be staunch support to the drivers by the company who are a victim of assault and violence so as to curb the Uber Ethical Issues. Uber is an American multinational company that offers services like peer to peer ride sharing, food delivery, macro mobility system, and electric bikes and scooters. In the wake of Trump's first immigration ban, Lyft donated $1,000,000 to the ACLU to help the fight. HR and ethics and compliance functions are, by their nature, culture drivers and protectors. We will discuss three legal topics that were discussed in our required readings for Business Law and Ethics 311, go over the philosophy of economist Milton Friedman and how it may have influenced the executives of Uber, and finally we will identify an ethical framework other than the shareholder theory that applies to this situation and discuss how it may have influenced the executives of the company. Finally, but not at all thoughtless, the recruitment process of the employees in the company should be assigned to some other qualified third parties. The true ethical dilemma with driverless cars isn't the trolley problemit's whether we should be testing them on public streets at all. This so-called 'gig economy' encompasses popular ride-sharing platforms, like Lyft and Uber; micro-work platforms, like Amazon's Mechanical Turk; and 'crowd work' platforms, like Fiverr, Deliveroo and Upwork, amongst others. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Ubers problem: A culture of dishonesty. Center for Ethical Organizational Cultures . Software, hardware, people and data those components will be analyzed further. These Uber ethical issues have significantly reduced the reputation of the company in various countries. Leighton, P. (2016). Employers are also not allowed to reduce wages of either sex to equalize their pay if there is an inequality. The main ethical issues in this category concern the nature of gig workspecifically, its flexible . Cancel via phone or email within 30 days for a full, no-questions-asked refund! Herein lies the problem. UBER has been subjected to many law suits and ethical issues. 16 students ordered this very topic and got original papers. In modern management, knowledge audit is particularly important as it provides a detailed analysis of the state of knowledge in an [], Autonomous Ride-sharing Uber was founded in 2009 to make transportation as reliable as running water, everywhere, for everyone, using a smartphone app to connect customers with drivers. The company has been faced with ethical issues, especially those linked to sexual harassment and sabotage. Last Friday, Uber Vice President Emir Michael reportedly suggested a way of stifling the company's critics that would violate the most basic standards of business ethics. According to research by the American Automobile Association's Foundation for Traffic Safety and the Virginia Tech Transportation Institute, taking your eyes off the road is potentially deadly for drivers and others nearby. Furthermore, Uber selling point consists of Uber drivers being informed promptly of an individual desire . Ubers fundamental problem is that it does not have this advantage. The controversial statement of Kalanick stating the company as Boob-er (implying that the company has acted as a chick magnet for him) has also created a disgrace to the leadership of Uber Company (Leighton, 2016). Retrieved from CBS News: https://www.cbsnews.com/news/uber-ipo-could-value-the-company-at-120-billion-report/, Prysby, N. D. (n.d.). Same Frizell explains how Lyft told CNNmoney that Uber employees have called and canceled more than 5,000 rides. Yesterday it was announced that the Department of Justice sued Uber alleging it charges disabled passengers who need more time to climb into a vehicle extra "wait time" fees. We can write you a custom essay that will follow your exact instructions and meet the deadlines. All rights reserved. Uber has been accused by three engineers of systematically underpaying women and minorities. The reason for this, argued Horan, is that the economies of scale are not there for the taking in this market. In November, Uber disclosed that a major security breach occurred in 2016 . Below, we will . In 2016, Rahwan's team stumbled on an ethical paradox about self-driving cars 2: in surveys, people said that they wanted an autonomous vehicle to protect pedestrians even if it meant sacrificing. By continuing well assume you board with our cookie policy. However, since 2017, the company has turned around and stayed under the scandal's radar. Though there may raise the counter-argument that we are under constant surveillance by government bodies like the police, the moral difference in it being conducted by a private company should be understood. The agenda/ plan was termed as Supplying Long-Term Operations Growth (SLOG) by the management of Uber (Jiang, 2018). The business guide to legal literacy: what every manager should know about the law. And nobody gets away with just an apology. Friedman was an advocate for free trade and minimal government interference with business transactions. After the calamitous year Uber has had, it should not be difficult for the company to improve its reputation simply by avoiding many of the unnecessary embarrassments heaped upon itself in 2017. Castigation without consequences is meaningless. Uber's website lists an extensive protocol for people who want to be drivers, but as Lindsey Mastis reported for NBC affiliate WFLA in Tampa last month, Uber's background checks are not open record in Florida. Studies show that certain people (mostly older and of oriental origins) do not tolerate much female supervisors. Get your custom essay. We found that Uber drivers have three areas of consistent complaints about working "for" algorithms, concerns that we've also seen in other companies using algorithmic management: Constant. The additional charge of rape was also charged since he tried to sexually assault her in a hotel room. It was majorly done by providing the drivers with separate credit cards so that a duplicate account counter to its competitor could be opened. Total Assignment help is an online assignment help service available in 9 countries. 16 students ordered this very topic and got original papers. The company should have no right to retain the personal data of the passengers. It is not fair. As this made her very uncomfortable, her sexual harassment claim would be characterized as a hostile work environment that goes against the 1964 CRA. Home Essay Samples Business Uber The Ethical Issues Surrounding the Uber Company. HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. These are staggering amounts, and to make sense of them we need to understand that Ubers business model is the same as Amazons. 863-872). To win over California voters, Uber and Lyft were considering to shut down their services "temporarily" in California as a means to appeal to voters who vote on Proposition 22 in the November . A study by the National Safety Council showed that 80% of Americans believe that driving while using a hands-free device for calling is safe. Some of Uber's managers have also been accused with stepping on others, and even with sexual harassment. Uber: An Unethical Company Over the past couple of years, one particular company has seen more than their share of scandals. Most stock quote data provided by BATS. Below are discussed some recent incidents which have revealed the existing Uber ethical issues. She had text as evidence, where she said it was clear he was trying to have sex with her. The scenario has changed, the attitude hasn't. Uber continues to try and claw its way up the ladder at the cost of bad reputation and a poor public image, and the recent upsurge about the . Below are listed down some of the recent incidents which intensify the allegation of less security for the Uber drivers. It was upsetting enough when Michael made his crack about digging up dirt on journalists who dared to criticize the company. The fee for the safety program was to be charged to the customer. Equal Employment Opportunity Commission, it is against the law to harass a person because of their sex, request for sexual favors, unwelcome sexual advances, and other verbal or physical harassment. She sued the company, claiming to be sexually harassed by a co-worker. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. As per a report from Miami on first January 2016, the customer (a doctor from Florida), assaulted the Uber driver. Pol'y, 20, 1. These acts have led to 200,000 users deleting the app during a protest that occurred in February of 2017 (Bershidsky, 2017). That's almost as lame as "mistakes were made," the non-apology apology by President Richard Nixon's spokesperson Ron Ziegler about Watergate. Total Assignment Help Rated 4.8/5 based on 10542 reviews. These requests would be put forward to the registered Uber drivers who are currently not on a trip and are at the nearest destination. Wall Street Journal Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1933837150?accountid=8289. Jobs dont necessarily have to be identical to be paid equally but must be almost of the same worth. In tech jobs, the majority 76,9% of employees are men, whereas women fill only 23,1% of tech positions Black or African American represent only 7,5% of the total workforce Water Consumption by Uber Chicago Tribune Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1970209904?accountid=8289, MacMillan, D., & Viswanatha, A. The mission of Uber's Ethics and Compliance (E&C) team is to serve as a trusted business partner to facilitate Uber's success and guide the conduct of all employees. There is a great tendency among commentators to focus on the capabilities of Ubers app, when making sense of its explosive growth across the world. Let us write you an essay from scratch, Order a custom essay from our writers and get it on time. Uber's Ethical Decisions 4 behave in a manner that they cannot be questionable in relation to their conduct. But doing so dramatically increases the rate of having an accident. The retrospective apologies - rather than pre-emptive plans to prevent ethical issues that could be easily avoided - is a common . Uber has been accused of potentially violating the Foreign Corrupt Practices Act and is undergoing investigation. There are always problems wherever people are involved. This is a mistake. Uber has made numerous bogus statements since this information was leaked by one of their own customer service representatives. First, most of us recognize that the police force's policy is an attempt to protect the public from harm. Former CEO Travis Kalanick set to profit as the main priority it seems. As of this writing, Kalanick has not publicly responded to the letter. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. The leaders, right from its former CEO and co-founder, Travis Kalanick, and senior management have been accused of sexual harassment and discriminating employees from certain races (Stark, 2017). Uber began violating the Americans with Disabilities Act in 2016 when it first began charging these fees in target markets, the Justice . By the response Susan Fowler got from her HR Department, and news articles I have read in the past regarding the #MeToo movement, I believe HR is not the police here. The aspect of ethical responsibility and appropriate code of conduct was being neglected by the managing division of UBER, which later backfired at various local markets. Use tab to navigate through the menu items. In the UK, Uber Eats originally paid their delivery riders 20 p/hr, but as the service grew in popularity, wages decreased to a complex formula of 3.30 per . w23891). The review of the current literature (see methodology in Appendix) has led to the identification of three, interrelated categories of ethical debate: a) the new organisation of work; b) the new nature of work; and c) the new status of workers. 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Have also been accused by three engineers of systematically underpaying women and minorities applies to Uber we! An article and join a growing community of more than their share of.... God-View tool and what law enforcement officials do ethical measures, Ubers scale gives them clear. That before Levandowski left his job at Google, he downloaded 14,000 files that pertained to car. Economy: how is Uber changing taxis computing systems ( pp can you! Uber has made numerous bogus statements since this information was leaked by one of their actions possible... Her direct supervisor of sexually harassing her is undergoing investigation, but perhaps that 's not surprising a account! Result of her reports of misconduct to the drivers at the time of distress the is. Been subjected to many law suits and ethical issues have significantly reduced ethical issues with uber reputation of the competitor.! Been no specific parameters or guidelines mentioned by the leadership of Uber #.
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